Looking for a Career?
GSM Services is Hiring!
We are hiring and have many available positions! We strive every day to empower each co-worker to fulfill their personal and professional goals. GSM Services has been providing high-quality home and commercial improvement services to the Greater Charlotte area since 1927. We offer a wide variety of services including HVAC, roofing, guttering, insulation, crawlspace, air quality solutions & more!
The great people we add to our team enjoy a fun, friendly workplace where we provide continual educational training, great pay, and outstanding benefits! Our high standards and uncompromising commitment to customer and coworker happiness and satisfaction has made GSM Services a success and a great place to work for over 97 years! Some coworkers have been at GSM for over 35 years! At GSM, we are always giving back to the community. A quote from one of the owners, Joel Long, sums our culture up well, "Our success is about people; our coworkers, our customers, and our community." We were voted TOP Place to Work through the years by multiple local organizations such as the Charlotte Observer, NCWorks & Gaston Gazette! We were recently listed as one of The Best Contractors to Work For in the country by the national publication The NEWS HVAC Contractors Magazine (click to check out the article)! GSM Services wants to be the best place to work in our region and it takes teamwork to come together, work together and succeed together.
Incredible Benefits at GSM Services
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- Paid Time Off
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short Term Disability
- Profit Sharing
- 401K
- Gym Membership Program
- Flex Spending Accounts
- Many Other Benefits
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GSM's Mission & Vision
At GSM Services, our Mission is simple: To provide comfort and peace of mind to every customer, on every call, every day. Our Vision is to develop lifetime customers by providing quality work and the ultimate service experience in everything we do. We always do what we say we are going to do when we say we are going to do it. We will provide the best possible working environment for our co-workers while planning for growth each year to maintain the company's long-term success.
At GSM, we understand the importance of family values, building relationships with our customers and coworkers, and always providing the best services available. It's how we've been so successful for nearly a century, and we look forward to continuing to bring our values to the community.
Steven and Joel Long, co-owners of GSM Services
History Of GSM Services & The Owners
GSM Services originally started out as a small sheet metal shop and metal roofing company. W. Fred Long opened the business in 1927 and later passed it to his son Ronald J. Long, Sr. in 1971, who passed it to his sons, Steven and Joel in 2005. They learned the business working with their father and are the third generation in their family to lead the company. NC State graduates Steven and Joel Long are brothers and co-owners of GSM Services.
As the company expanded over the years, "Gastonia Sheet Metal" started offering duct fabrication, roofing, HVAC, home performance, guttering services & other home & commercial property improvement services. "We are proud of the ways our company has grown as well as the fact that we have never lost touch with our roots or sacrificed quality or service. We are excited about the future that we have in the Greater Charlotte community."
Joel is President of the Commercial Division, which includes Commercial HVAC and Roofing. Steven is President of the Residential Division, which includes all home services such as HVAC, insulation, crawlspace, air quality, energy improvements & more.
In addition to a strong work ethic, both Steven and Joel are involved in community organizations that include the Rotary Club, the Community Foundation, the Boys and Girls Club, Cancer Services, and the Gaston Chamber. They share one vision: to develop lifetime customers by providing quality work and the ultimate service experience in everything they do.
GSM Office Locations
Production Service Center
1535 W. May Ave Gastonia, NC 28052
Customer Care Center
407 E. Long Ave. Gastonia, NC 28054
GSM Services Core Values
- 1Work safely 100% of the time—never compromising coworker or customer safety.
- 2Provide the highest quality work possible.
- 3Exceed customers’ expectations in everything we do.
- 4Continuously train our staff to improve, progress, and tackle industry change so we can always provide the best service possible.
- 5Live by the “Sundown Rule”: Do not let the sun go down without the customer knowing the status of their service call/proposal/roof leak/job completion/etc.
- 6Provide Comfort & Peace of Mind – Every Call – Every Customer – Every Day
- 7Our purpose is to get and keep customers.
- 8We do what we say we are going to do when we say we are going to do it.
- 9We will do no harm.
- 10Work at our customers’ convenience, not ours.
- 11Provide an environment where employees can succeed.
- 12Hold each other accountable to the GSM standards & expectations.
- 13Hold each other accountable to the GSM standards & expectations.
- 14Stand behind our work… 100% of the time.
- 15Earn a reasonable profit to reinvest in the company and our employees, in training and technologies to ensure the long-term success and viability of GSM.
- 16Continue to be leaders in our industries. As we progress, we will continue to evolve, adapt, and change to ensure we remain industry leaders.
- 17Praise publicly and coach privately.
- 18Maintain our success through our positive relationships with our customers, our suppliers, and our fellow team members.
- 19Have a positive attitude and inspire happiness… it’s a personal choice!
- 20Remember we are a customer service company. We take pride in giving our customers the very best… every time.
Contact Us Now!
Have more questions about career opportunities at GSM? Give us a call at (704) 864-0344 or email us at Joinourteam@GSMsince1927.com