Join The Best Place to Work
GSM Services is Hiring!
We’re hiring for multiple positions at GSM! Since 1927, GSM Services has been providing top-quality home and commercial improvement services across the Greater Charlotte area, including HVAC, roofing, insulation, air quality, and more.
Join our team and enjoy a fun, supportive work environment with continuous training, competitive pay, and great benefits. Many team members have been with us for over 35 years, a testament to our strong values and commitment to both customers and employees. Recognized as a Top Place to Work by the Charlotte Observer, NCWorks, and Gaston Gazette, we’re proud to be named one of the Best Contractors to Work For by The NEWS HVAC Contractors Magazine.
"Our success is about people; our coworkers, our customers, and our community." —Joel Long, Owner. At GSM, we understand the importance of family values, building relationships with our customers and coworkers, and always providing the best services available. It's how we've been so successful for nearly a century, and we look forward to continuing to bring our values to the community.
Incredible Benefits at GSM Services
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- Paid Time Off
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short Term Disability
- Profit Sharing
- 401K
- Gym Membership Program
- Flex Spending Accounts
- Many Other Benefits
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GSM's Mission & Vision
MISSION: To provide comfort and peace of mind to every customer, on every call, every day.
VISION: Develop lifetime customers by providing quality work and the ultimate service experience in everything we do. We always do what we say we are going to do when we say we are going to do it. We will provide the best possible working environment for our co-workers while planning for growth each year to maintain the company's long-term success.
Steven and Joel Long, co-owners of GSM Services
History Of GSM Services & The Owners
GSM Services began as a small sheet metal and roofing shop in 1927 named "Gastonia Sheet Metal", founded by W. Fred Long. His son, Ronald J. Long, Sr., took over in 1971 and later passed it to his sons, Steven and Joel, in 2005. Steven and Joel, NC State graduates, are the third generation to lead the company.
Over the years, our services expanded from sheet metal work to offer HVAC services, duct cleaning, insulation, crawl space repairs and more. Which is when we changed our name to "GSM Services". Despite growth, GSM has remained committed to quality and service. Joel Long runs the Commercial Divisions, while Steven Long leads the Residential Divisions, with a shared vision of creating lifelong customers through top-notch service.
GSM Office Locations
Production Service Center
1535 W. May Ave Gastonia, NC 28052
Customer Care Center
407 E. Long Ave. Gastonia, NC 28054
GSM Services Core Values
- 1Work safely 100% of the time—never compromising coworker or customer safety.
- 2Provide the highest quality work possible.
- 3Exceed customers’ expectations in everything we do.
- 4Continuously train our staff to improve, progress, and tackle industry change so we can always provide the best service possible.
- 5Live by the “Sundown Rule”: Do not let the sun go down without the customer knowing the status of their service call/proposal/roof leak/job completion/etc.
- 6Provide Comfort & Peace of Mind – Every Call – Every Customer – Every Day
- 7Our purpose is to get and keep customers.
- 8We do what we say we are going to do when we say we are going to do it.
- 9We will do no harm.
- 10Work at our customers’ convenience, not ours.
- 11Provide an environment where employees can succeed.
- 12Hold each other accountable to the GSM standards & expectations.
- 13Hold each other accountable to the GSM standards & expectations.
- 14Stand behind our work… 100% of the time.
- 15Earn a reasonable profit to reinvest in the company and our employees, in training and technologies to ensure the long-term success and viability of GSM.
- 16Continue to be leaders in our industries. As we progress, we will continue to evolve, adapt, and change to ensure we remain industry leaders.
- 17Praise publicly and coach privately.
- 18Maintain our success through our positive relationships with our customers, our suppliers, and our fellow team members.
- 19Have a positive attitude and inspire happiness… it’s a personal choice!
- 20Remember we are a customer service company. We take pride in giving our customers the very best… every time.
Contact Us Now!
Have more questions about career opportunities at GSM? Give us a call at (704) 864-0344 or email us at Joinourteam@GSMsince1927.com