100% Satisfaction Guarantee: If for any reason, you are not satisfied with the new system installation, GSM Services will remove the new system and install a new system or refund the total purchase price. This guarantee will remain in effect for one year after the original date of installation.
Equipment Size Guarantee: You, the customer, do not bear the responsibility for determining the correct size system & installation procedures. The product(s) installed will cool/heat your home to your satisfaction, or be replaced at no charge.
"No Surprises" Guarantee: Once the work starts, the price quoted is the price you pay, even if the job entails more work than estimated.
Lifetime Duct Installation Warranty: Any ductwork that GSM Services installs will be covered. If any part of the duct system fails, GSM Services will repair or replace the defective component of the duct at no charge to you. This only covers new ductwork installed by GSM Services and applies to the original owner.
The highest industry standards & practices will be followed and utilized during the installation. The best materials available will be used for the completion of the project. Installers will take all necessary precautions to protect customer's property, such as lawn, shrubbery, carpeting, walls and door frames. All customers will be treated with respect and courtesy at all times. Installers will respect the customer's privacy. All manufacturer's warranties and guarantees will apply on the equipment installed.
All work is performed and supervised by trained and experienced personnel that are employees of GSM Services. Some electrical, drywall, duct cleaning and asbestos removal work may be subcontracted to others. Installation will comply with all current local and state codes.
GSM Services is a "Drug-Free Workplace". Each employee submits to pre-employment drug screening and then random drug screening is performed monthly.