"I admire the fact that your employees are obviously proud of your company's reputation and consistently go above and beyond to maintain the trust of your customers. Jim Smith was wonderful to work with in making decisions about our purchase. He addressed every question and concern, and there were many! Danny Painter, Shane and Craig all took time to speak with us during the installation. They were very courteous, friendly and professional. Danny was especially helpful in keeping us informed on the progress and explaining the new system and control panel. During the sales process, the installation and after everything was complete, Sean Driscoll was the name I heard over and over again. When speaking with Sean, the reason became very clear. This guy is smart, articulate, professional, caring... the list goes on. I'll just say that he represents the very highest standard of a customer-facing employee. Amy is always friendly, helpful, reliable and a very pleasant voice for GSM. We have every bit of confidence that when we all with a question or concern she will be sure it's addressed promptly. Steven Long came by to check on the installation. It was a pleasure seeing and talking with him. We always appreciate his commitment to excellence which is certainly reflected in GSM's products, services and most importantly, in their employees. We've been GSM customers for over 20 years. During that time, we've learned, there may be cheaper options out there but there is no better value."